JEVI is a registered sole proprietorship business operating under the laws of the Province of Ontario and Canada. The business is duly registered with the appropriate provincial and federal authorities and operates in compliance with applicable legislation.

1. Acceptance of Terms

By engaging with JEVI for products or services — whether in writing, understanding, verbally, via email, or through payment — you agree to these Terms & Conditions. This includes circumstances where no formal written contract is signed.

2. Scope of Agreement

These Terms apply to all interactions and transactions between JEVI and the client/customer, including but not limited to:

• Verbal agreements
• Email or text message confirmations
• Payment for services
• Repeat or ongoing work with no formal contract

3. Informal Agreements

Any understanding between the parties — whether written, verbal, or implied by conduct — shall be governed by these Terms. A quote, request for work to commence, arrangement, or payment (in full or part) will be considered binding.

4. Deliverables and Services

Where no formal contract outlines services, the deliverables shall be as agreed upon in the most recent written communication (e.g., email or invoice) or as reasonably inferred from past engagements.

5. Payment Terms

Payment is due according to the agreed timeline or, where not specified, within 14 days of invoice date. Non-payment may result in late fees or legal recovery action. If no written agreement was made, payment is still required for work delivered.

6. Refunds and Disputes

Refunds are issued at the sole discretion of JEVI and only if the service/product was not delivered as reasonably described. Disputes must be raised within 7 days of delivery. This clause does not override rights provided under applicable consumer protection legislation.

7. Limitation of Liability

JEVI shall not be liable for any indirect or consequential loss arising from any engagement, including those based on informal agreements. Liability is limited to the amount paid by the client for the specific engagement in dispute.

8. Changes and Cancellations

Any request to change or cancel a project or order must be submitted in writing. Where no formal contract exists, cancellations will be handled based on reasonable notice and any incurred work or costs will still be chargeable.

9. Electronic Communications

Clients agree that communications by email, text, or messaging platforms are binding and constitute sufficient documentation of an agreement.

10. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of Ontario, Canada. Any disputes will be subject to the jurisdiction of the courts in Toronto.

11. Debt Collection and Overdue Accounts

All invoices, or requests for payment are due according to the payment terms stated on the invoice or request or, where not specified, within 14 days of the invoice or request for payment date.

If payment is not received within 60 calendar days of the due date, the debt may be referred to a third-party collection agency for recovery.

The client/customer acknowledges and agrees that:

• They are responsible for all outstanding amounts owed to JEVI.
• Additional administrative, legal, and collection fees incurred in the recovery process may be added to the outstanding balance.
• The obligation to pay remains enforceable even in the absence of a signed contract, if the services or products were delivered or requested.

In the event of the account holder’s death or incapacitation, any unpaid debts owed to the sole proprietor and/or business shall remain valid and collectable.

In the event of the death or incapacitation of the sole proprietor or business owner, any unpaid debts shall remain valid and may be pursued by the estate or legal representative, subject to applicable estate law.

12. Misrepresentation and Recovery of Value

If any individual or organization receives free, discounted, or goodwill-based services or products from JEVI based on information they provided — including but not limited to their status, affiliation, intention, or eligibility — and it is later determined that this information was false, misleading, or incomplete,
then:

• JEVI reserves the right to retroactively charge for the full value of the services or products provided.
• A corrected invoice will be issued, and payment will be due within 14 days of notice.
• If payment is not received within 60 days, the matter will be referred to a debt collector, and the individual or organization may be held liable for all associated recovery fees.

This clause applies regardless of whether a formal written agreement was signed, and includes verbal or informal understandings where services were provided in good faith.